How to contact Mega Call Center and the most frequently asked questions
In this article, we will discuss how to contact the mega call center and what are the most frequently asked questions asked by customers. Indeed, currently there are many banking products to choose from in Indonesia and they are adjusted to individual or non-individual needs.
Bank Mega itself is an Indonesian company inthe form of a limited liability company. Of course, you already know that Bank Mega is involved in banking financial services based in Jakarta. The Mega Bank was around 1992, which is part of CT Corp.
Just like banking products in general, Bank Mega also has savings products. The savings product also offers transaction services such as transfers, cash withdrawals, balance checks, payments, purchases, purchases, purchases and others. Of course, there is also a Mega call center that is ready to serve customers if there are complaints of criticism or suggestions.
The difference is that you can enjoy various benefits, such as shopping promotions with debit cards, where you can get a 5% discount when shopping at Transmart. Then there are also other awards programs for customers who are really eligible, and there are still many promotions that are tailored to other events.
Choosing savings products from Bank Mega
One of the most common things that are often asked at Mega call centers is about saving products where usually this is often asked by potential customers who want to open a savings account. There are really several products that you can choose according to your needs, including:
- Mega Dana is a connection that is usually used by individual customers in the event that this economy offers a fairly progressive interest rate with an initial deposit of 100 thousand.
- Mega Maxi, almost the same as the Mega fund, except that the initial deposit is larger, which is 1 million
- Mega Ultima is a product used to target high-end customers with an initial warehouse of 100 million
- Mega Forex is a type of savings that requires an environment for storing funds and transactions in various foreign currencies
- Mega Plan, this product is a long-term savings product that can help you be disciplined in saving for certain purposes, for example saving for tourist purposes, properties and others
- Mega Aries, as the name suggests , where you can have special savings for donations, for example, your savings are distributed for the construction of schools, places of worship and others
- Mega Perdana is a savings account for children with a unique character design in access books and ATMs
- The mega Syariah savings bank is an economy with sharia principles and can be for personal and business
Indeed, some people are curious about Bank Mega products, so itis not uncommon for them to contact mega call centers for details about these products. This banking company offers a variety of options so that you can decide to choose savings according to your needs.
How to open an account at Bank Mega?
When you already know the different types of savings, it is time to choose what type of savings is more recommended. The question that is often asked by potential customers further is how to open an account where you can go directly to the branch directly.
The requirements to createan account are very easy, you just have to provide one of the identity cards, for example, such as an identity card, driver’s license or passport, then NPWP, 6000 stamp duty and an initial deposit depending on the saving product you choose. You should also attach legal documents of the company if they are used for commercial entities.
Once the above requirements are complete, you can reachthe nearest Bank Mega branch. Later , you are prompted to fill in the account opening form in the customer service section. Just follow the instructions, if you have, you will receive a debit card accompanied by an access card.
Many try to contact the mega call center because they want to open an online account. Bank Mega offers facilities for opening an online account in a completely digital era, of course, people also want comfort, so that banking services supported by internet banking and mobile banking are more popular.
For those of you who want to open an online account, the trick is toregister with Mega ATM. Online registration by www.bankmega.com and activating the One Time or OTP password for financial transactions. Thus, you can choose ways that you think are simpler according to your needs.
How to submit obstacles or complaints in mega call center?
The next question about Bank Mega is what happens when customers encounter problems or want to file complaints about savings products or services ? In fact, it is very easy if you want to file the complaint, you just have to visit the official page of the Website of Bank Mega, the details are as follows:
- You just have to go to the bankmega.com website
- Look for the option “about us”
- Click on “contact us”
- Later, there will be a customer support page, and then click on the customer complaint form
- Fill in customer complaint data starting with the issue category, account data includes account type, account number, name, address, phone, email, and more
- Also, fill in the details of the complaint, such as the date of the nominal incident and a statement
- Then click Submit
In addition to the above method, you can actually also contact the Mega call center or come directly to the nearest branch so that you can file a complaint directly. There are also several numbers that can be contacted that allow you to make complaints more easily.
Complaint number or Bank Mega Call Center
In addition to coming directly to the nearest branch or submitting a complaint on the customer complaint form, you can contact phone support. Even on the main page of the site bankmega.com, you can interact with the livechat service at the bottom right of the site display.
Just click on the livechat service, then it will be automatically convertedto the WhatsApp application. Thus, you can chat through the WhatsApp application at 0822 0822 5000. You can also have a two-way conversation via a phone call to 080 4150 0010 for domestic and +62 21 29601600 from abroad.
In addition to going through the Mega call center, you can also send criticisms, suggestions and complaints by e-mail to email@example.com. Biits also by contacting social media accounts, by sending direct messages or messages on the Facebook, Twitter, Instagram accounts of Bank Mega, but make sure that these social media accounts are really the official accounts of Bank Mega.
As is known , currently there are a lot of fake social media bank accounts that actually harm youif you are not careful and careful when filing complaints or problems that you face. Make sure that the social media account is the official account, namely the Facebook account: BankMegaID, Twitter: BankMegaID, Instagram: BankMegaID.
Bank Mega always prioritizes customer satisfaction so that there are many options you can choose from if you want to communicate directly with customer service for the inconveniences or complaints you face. Indeed, you need to contact the Mega call center at the number of the above hotline so that you can consult directly.